Terms of Service

DOLLY’S DIPS TERMS OF SERVICE

Last Updated: April 2026

These Terms of Service (“Terms”) govern your access to and use of www.dollysdips.com (the “Site”) and your purchase and use of products sold by dolly’s dips (“we,” “us,” or “our”).

By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old to place an order.

By using the Site, you confirm that:

You are at least 18 years old
You are able to enter into a legally binding agreement
All information you provide is accurate and complete

We reserve the right to refuse service or cancel orders at any time.

2. Our Products

dolly’s dips offers packaged powdered dip mixes intended for human consumption.

We strive to present our products as accurately as possible, but availability, descriptions, and pricing may change without notice.

Products are sold for personal household use only and may not be resold without our written permission.

3. Food Safety & Assumption of Risk

By purchasing and consuming our products, you acknowledge that:

Food allergies and sensitivities exist
Individual digestive responses may vary
Preparation methods and ingredients you choose affect outcomes
Improper storage or handling may impact product quality

You are responsible for reviewing all ingredient and allergen information before consuming our products.

Consumption of our products is at your own risk.

If you experience a medical emergency, seek immediate medical attention or call 911.

4. Allergen Disclosure

Our products contain milk-derived ingredients, including whey protein.

They may also be manufactured or packaged in facilities that process:

Milk
Soy
Wheat
Eggs
Peanuts
Tree nuts

We cannot guarantee the absence of cross-contact.

If you have food allergies or sensitivities, consult a healthcare professional before consuming.

5. No Medical or Dietary Advice

Any information we provide—including recipes, preparation suggestions, social media content, or customer support—is for general informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

We do not guarantee any specific results, including health, fitness, or dietary outcomes.

Always consult a qualified professional if you have medical concerns or dietary restrictions.

6. Nutritional Information

Any nutritional information provided is an estimate only.

Because our products are mixed with other ingredients (such as yogurt, cottage cheese, or sour cream), final nutritional values will vary.

You are responsible for calculating your own nutrition based on your preparation.

7. Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order
Limit quantities
Cancel orders suspected of fraud or resale
Correct pricing or listing errors

Prices are listed in U.S. dollars and may change without notice.

Payments are processed securely through third-party providers.

8. Shipping & Delivery

Shipping times are estimates and are not guaranteed.

Once your order is transferred to the shipping carrier, risk of loss passes to you.

We are not responsible for:

Carrier delays
Weather or external disruptions
Packages marked as delivered but not received
Incorrect addresses provided at checkout

Customers are responsible for ensuring accurate shipping information.

9. Heat & Storage

Our products are shelf-stable but should be stored in a cool, dry place.

We are not responsible for quality issues if products are:

Left outside for extended periods
Exposed to excessive heat or cold
Not promptly retrieved after delivery

10. Returns & Refunds

Due to food safety considerations, all sales are final and we do not accept returns.

If your order arrives damaged, incorrect, or fails to arrive, please contact us at info@dollysdips.com within 7 days of delivery.

We may, at our sole discretion, offer a replacement or refund.

11. User Content & Social Media

If you tag, review, or share content featuring our products, you grant dolly’s dips a worldwide, royalty-free license to repost and use that content for marketing purposes.

You retain ownership of your content.

We are not responsible for third-party recipes or modifications.

12. Intellectual Property

All content on the Site—including logos, branding, product names, packaging, images, and text—is owned by dolly’s dips and protected by law.

You may not use or reproduce any content without permission.

13. Limitation of Liability

To the fullest extent permitted by law, dolly’s dips is not liable for any indirect, incidental, or consequential damages arising from:

Consumption of products
Allergic reactions or sensitivities
Misuse or improper preparation
Reliance on information provided

Our total liability will not exceed the amount you paid for the product.

14. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We make no warranties, express or implied, including:

Merchantability
Fitness for a particular purpose
Compatibility with specific diets
Taste preferences or expected outcomes

15. Indemnification

You agree to indemnify and hold harmless dolly’s dips from any claims arising from:

Misuse of products
Violation of these Terms
Improper storage or preparation
Violation of applicable laws

16. Chargebacks & Fraud

We ask that you contact us before initiating a chargeback so we can resolve the issue.

Fraudulent chargebacks or abuse of payment systems may result in order cancellation, account restriction, and recovery of associated costs.

17. Force Majeure

We are not responsible for delays or failures caused by events outside our control, including weather, supply disruptions, carrier issues, or government actions.